FAQs and Advice

We are passionate about our customers, our wine, the regions and winemakers. We want you, our customer, to be delighted. We try hard to respond fast and we can be far more flexible than the big guys, but we are only a tiny team and can only write so much and do so much. 

This page tries to orient you to the right advice or help when in need of services. It covers typical questions and problems, as well as common questions about our Terms & Conditions and Delivery policy in bite size.