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Articles by tag "delivery"

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Can I order from overseas for UK delivery?
Joelle Nebbe 7 Jul 2016

Yes you can....

Do you deliver overseas?
Joelle Nebbe 7 Jul 2016

In most cases this is not a problem although shipping cost can be much higher than standard UK domestic rates. We recommend that for EU countries yo...

What if the wine is damaged in transport?
Joelle Nebbe 7 Jul 2016

We try hard to minimise breakage risk as we know how disappointing it is to get a broken bottle, but they do occasionally happen. Let us know as soon as possible of an...

What if we can't be home to accept delivery?
Joelle Nebbe 7 Jul 2016

It is best if you leave delivery instructions when placing the order - any preferred days, a safe place to leave the wine (at your own risk), or neighbours you trust to take it for you. If you know you won't be home you can...

I need my wine quickly, can I collect it?
Joelle Nebbe 7 Jul 2016

You can, although our warehouse needs a couple of hours notice at least. This is a trade warehouse in an indus...

How can I save on delivery?
Joelle Nebbe 7 Jul 2016

We simply charge what it costs us. Being small delivery costs us a lot more than it does cost big retailers. First, if you live in an area where c...

How fast can I expect delivery?
Joelle Nebbe 7 Jul 2016

Your wines will usually be delivered within 2 working days and often on the next day, provided the goods are in stock and the order can be processed before 11am, This may not be possible during busy ...

Do you offer a gift service?
Joelle Nebbe 7 Jul 2016

At checkout you have the option to include a different delivery address - simply fill this in with the recipients details. When people don't know a parcel is coming things can go wrong. Double check the address!...

What about the USA?
Joelle Nebbe 7 Jul 2016

We don't normally ship parcels to the USA because of the complexity of federal and state laws....

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